Issues with transaction processing

Incident Report for Privacy

Resolved

This incident has been resolved.
Posted Mar 14, 2023 - 21:14 UTC

Update

The configuration change has been verified to be the cause of the incident and has been reverted. We are continuing to monitor but all systems are operational.
Posted Mar 14, 2023 - 21:02 UTC

Monitoring

A configuration change caused a problem that was identified and rolled back. We are monitoring the situation.
Posted Mar 14, 2023 - 20:58 UTC

Update

We are continuing to investigate this issue.
Posted Mar 14, 2023 - 20:48 UTC

Investigating

We are currently investigating an issue with our API and transaction processing. We will provide an update shortly.
Posted Mar 14, 2023 - 20:47 UTC
This incident affected: Privacy.com Dashboard and Transaction Processing.